Welcome to our e-news page, where you can browse through issues of CX Leader.
Janet LeBlanc + Associates has launched a newsletter designed to provide practical guidance and advice to senior leaders who want to become stronger at mobilizing a customer-centric transformation within their organizational culture.
Are you a customer-centric leader? Do you ever wonder why some leaders are more customer-focused than others? Do you know the key elements needed to drive customer-led growth?
These are just some of the themes we will tackle in CX Leader. We look forward to sharing more details about the competencies, mind-sets and approaches needed to be a successful CX leader.