Podcasts

Customer Experience Podcasts

 
TUNE IN TO LISTEN TO RECENT PODCASTS FEATURING JANET LEBLANC.


November 2017: “Customer-Centric Leaders”

Featured on Inspiring Leaders Podcast with host Terry Lipovski. Highlights include defining customer-centricity, what it means to be a customer-centric leader and what it takes to design and drive a customer-centric culture.


August 2017: “Plan for Emotional Connections”

Featured on Sales Reinvented Podcast with host Paul Watts. Highlights include how selling has changed, the key attributes of a modern successful sales professional, the top three DOs and DON’Ts, and more.

Listen to podcast →


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