Helping Organizations Succeed

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Janet LeBlanc + Associates Inc. is a team of dedicated customer experience management professionals who are passionate about leveraging the voice of the customer to drive performance results. Working with senior management in private and public sector organizations, our team integrates operational, customer value and business performance measures to influence strategic planning, employee performance management and process improvement initiatives. With award-winning results in driving transformational change, Janet LeBlanc + Associates Inc. will help you tie customer strategies to bottom-line results — enabling you to reduce costs, boost productivity and drive business growth.