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“There were many of us who related to the models Janet LeBlanc proposed. She clearly understands that models resonate with the university culture. All the pieces were included in the framework—themes that allowed us to identify short, medium and long-term priorities and develop action plans for them. When we presented the final dashboard to the faculties and services, it made sense to them. We felt Janet’s overall approach was inclusive, clear and achievable.

“Janet’s experience with other large organizations was extremely helpful. She worked closely with us, providing guidance on what to focus on next and where to put greater emphasis. Janet had the knowledge and expertise to help us move forward, create momentum, and make noticeable improvements to the student experience.”

Lucie Mercier-Gauthier
Associate Vice-President, Student Services


The University of Ottawa is the largest bilingual (French-English) university in the world, delivering quality education to over 10,000 enrolled students in more than 450 programs. The university has earned wide recognition as a top 200 university globally, a top 10 Canadian research-intensive university, and a top employer in the National Capital Region.

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